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RETURN & REFUND POLICY

ONLINE/LIVE COURSE

REFUND POLICY

For online courses, we offer a full refund of your money if you change your mind BEFORE we make the content of the online course available for you on CraftMaster. Please note that once you purchase the course in full payment, receive your kit, and have access to the online resources on CraftMaster, you are no longer eligible for a refund. This applies to both our Online & In-person training programs.

For In-person courses, you will be eligible for a partial refund if and ONLY if you have not attended any of the 2 or 3 days of training. The partial refund includes half of the total payment for the course. When you register for the course, you pay a deposit of half of the total of the course to reserve your spot and kit, this amount is non-refundable!

Terms & Conditions

Due to the COVID-19 Pandemic and suggestion of Health Canada, the return policy changed for the short term.

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